Matthew E. Marsh

401 South 8th

Avenue

La Grange, Illinois 60525

E-mail: marsh.e.matthew@gmail.com

Cell:

(630)849-5341

OBJECTIVE

A senior team lead, or management position, involving technical consulting or sales engineering

within the voice and/or data communications industry. This position should make use of my

twenty-five years of broad experience with developing complex technical solutions and success

within large account sales.

EDUCATION

Illinois Institute of Technoloy

BACHELOR OF SCIENCE, COMPUTER SCIENCE

Completed: May 1992

Specialized Minor: Electronic Circuits

Global Knowledge

CISCO DATA CENTER UNIFIED FABRIC DESIGN (DCUFD V3.0)

5-day onsite classroom course attendance in October 2012.

Global Knowledge

CISCO CERTIFIED DESIGN ASSOCIATE (CCDA)

5-day onsite classroom course attendance in March 2007 (certification renewed January 2012).

Skyline ATS

CISCO CERTIFIED NETWORK ASSOCIATE (CCNA)

5-day boot camp course attendance in June 2009 (certification not renewed).

Global Knowledge

CISCO ADVANCED SECURITY

5-day onsite classroom course attendance in January 2009.

Global Knowledge

CISCO IP TELEPHONY

5-day onsite classroom course attendance in June 2008 (certification completed).

Global Knowledge

CISCO IMPLEMENTING QUALITY OF SERVICE

5-day onsite classroom course attendance in July 2008.

Global Knowledge

CISCO ROUTING AND SWITCHING SOLUTIONS (RSSSE)

5-day onsite classroom course attendance in May 2007.

LAN/Mind

NOVELL CERTIFIED NETWORK ENGINEER (CNE)

Completed: September 1994

EXPERIENCE

Sentinel Technologies – Downers Grove, Illinois – August 2011 thru Current

SENIOR SOLUTIONS ARCHITECT – Principal role focused on technical discovery, design and

recommendations of Cisco Unified Communications (with emphasis on contact center products),

routing and switching solutions (both campus and data center). Experience in virtualization of these

Cisco applications, as well as cloud-based collaboration services. Deep involvement in responding

to formal bid requests including extensive writing of proposals and statements of work. Extensive

use of software tools such as Netformx and Visio in creating designs to present to customers. Closed

key, high profile, new log business including a $6M multi-product solution in early 2013. Currently

involved in final sales stages of 20,000 phone university bid.

XO Communications – Oak Brook, Illinois – October 2010 thru August 2011

SALES ENGINEER – Provided pre-sales technical solutions designs and recommendations within

the Business Markets group for all voice and data services. Heavy focus on converged solutions

such as WAN services with SIP trunking. Also involved in supporting existing customers with

technical issues with their services and moving to newer technologies.

Qwest Communications – Oakbrook Terrace, Illinois – October 2001 thru July 2010

SENIOR SALES ENGINEER – Lead technical discovery, design, planning, and recommendations

for all voice and data services for new and existing business markets customers. Developed specific

strengths in helping customers move from legacy WAN services, to newer IP-based solutions, as

well as growing use of Voice over IP (VoIP). Consistently successful in closing sales and growing

business through a consultative approach that customers trust. Selected for the “Spirit of Service in

Action” award presented by Qwest CEO in Denver in 2006.

MCI WorldCom – Oakbrook Terrace, Illinois – September 2000 thru September 2001

EMERGING MARKETS ACCOUNT MANAGER – Responsible for prospecting, designing

solutions, selling, and supporting large accounts within this specialized segment. Focus was

exclusively on fiber optic SONET level access, ring and metropolitan area services.

MCI WorldCom – Chicago, Illinois – January 1999 thru August 2000

DATA GLOBAL ACCOUNT MANAGER – Drove data and international services sales

specifically within the largest Chicago area Global Accounts. Involved complex data services

designs, sales strategy, proposal generation, presentations, and contract negotiations on a global

basis. Product set included all types of data services around the world, such as: Frame relay, ATM,

private line, Internet, VPN, ISDN, DSL, managed services, remote access, EDI, web hosting, and

supporting CPE for these services. Exceeded year-to-date revenue plans.

MCI Telecommunications – Chicago, Illinois – December 1996 thru December 1998

CLIENT ACCOUNT MANAGER (ACCOUNT DEVELOPMENT MANAGER) – Originally

responsible for prospecting new logo accounts within the mid-markets segment then later

transitioned into long-term account management. Won and established the largest mid-market

account in Chicago, at that time. Sold and supported all types of voice and data services available.

Consistently exceeded quota, and won two national level sales contests.

MCI Telecommunications – Westchester, Illinois – January 1995 thru November 1996

TECHNICAL CONSULTANT – Designed and presented technical voice and data solutions to

customers. Attended customer meetings to learn the application requirements, then would translate

those into workable technical solutions. Incorporated technical designs and details into written

proposals, as well as presented them to customers.

Risk Sciences Group – Schaumburg, Illinois – January 1993 thru December 1994

DATA COMMUNICATIONS MANAGER – Managed and developed all voice and data

solutions for the Chicago branch office. Solutions put in place, and responsibilities, involved:

Implementation of a new Novell network for this office; Purchase and installation of a new PBX

voice system; Physical end-user workstation troubleshooting and repair; Planning and implementing

mainframe host connectivity solutions for end customers.

Andersen Consulting (now Accenture) – Chicago, Illinois – March 1992 thru December 1992

LOCAL AREA NETWORK ANALYST – Part of a team of analysts and technicians that

installed, supported, and provided troubleshooting of a large multi-floor Novell LAN within the

world headquarters building.

Kraft General Foods – Northbrook, Illinois – May 1991 thru December 1991

LOCAL AREA NETWORK ANALYST – This position was as part of a college co-operative

education program that involved a mix of part-time and full-time work along with college classes.

Supported and responsible for troubleshooting of the computers and LAN infrastructure.

MCI Telecommunications – Chicago, Illinois – October 1989 thru April 1991

TECHNICAL CONSULTANT - This position began as part of a college co-operative education

program that involved a mix of full-time and part-time work. Contributed as a member of the

technical consulting team for the largest MCI “Mega National Accounts” of the time.

REFERENCES

Available upon request including from past peers, colleagues, management and customers. Sample

written work, network designs and diagrams, presentations and testimonials also available.